Are you not seeing a specific NCAA Division I game on the Scores page or in the Leagues section of the app? It could be that the conference filter for that NCAA League is set to a different conference.
If you head to the 'Leagues' section and select NCAA Football or NCAA Basketball, the conference filter for both the scores index and standings will appear directly below the NCAA Football or NCAA Basketball header at the top of the screen. From there, you should be able to filter these sections to any conference you wish.
If you are still not seeing a game after switching to the proper conference, please reach out to firstname.lastname@example.org and our support team will investigate.